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Case Study: Automotive Lift Ramps
Product
Automotive Lift Ramps
Description
Crated 10-15ft. long steel automotive lift ramps weighing several thousand pounds delivered to auto body repair facilities without receiving personnel or docks.
Challenge
The product manufacturer placed minimal interest in solving problems regarding the unloading and placing of the product at customer receiving locations. The customer had to rent a forklift for the day or hire a rollback wrecker to move the product from the truck to the ground. In addition to the cost, inconvenience and scheduling of the forklift, the customer was forced to pull hourly mechanics off auto repairs to unload the product and place it inside the repair facility.
Solution
Assembled a trained group of specialty freight carriers dedicated to hauling the product every week. The carriers communicated exact delivery dates and times to the customer's field support staff. Carrier trailers were equipped with automated cranes capable of lifting up to 8000-pounds. Carriers were able to lower the product from the truck to the ground with the trailer equipped crane and assemble outside contract labor to assist with the inside delivery and product placement.
Results
Forklift rental and costs were eliminated and the customer was no longer inconvenienced with mechanic downtime. The customer saved additional money by eliminating packaging required by common carrier handling and enabling mechanics to continue revenue producing activity.